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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jim Cozzie

March 1, 2023

5  out of  5 rating by Jim Cozzie
"Jennifer did an amazing job helping my teenage son getting setup with auto insurance. Extremely responsive and easy to work with! Thank you!!!!"

Jose Medina

March 1, 2023

5  out of  5 rating by Jose Medina
"I am a new resident of Texas (as of a week ago) and I couldn't be happier with the professionalism, dedication, and customer service exhibited by the fine folks at this State Farm Office. Additionally, I would like to give a warm shout-out to Chelsea for helping me during this process of transferring over my insurance from TN. She is and will continue to be a tremendous help going forward. She made me feel at ease during this entire process. Now, that I have taken care of Step 1, I can move forward with obtaining my TX license, registration, etc. Thank you again for the support!"

Robert Trujillo

February 28, 2023

5  out of  5 rating by Robert Trujillo
"Naomi De La Garza is awesome! She helps with all my needs and is quick to respond if I ever have any questions."

Alyssa Cullum

February 24, 2023

5  out of  5 rating by Alyssa Cullum
"Chelsea was AMAZING to work with! So kind and quick with my quote! Happy I'm switching to State Farm"

Jordan Shaffer

February 20, 2023

5  out of  5 rating by Jordan Shaffer
"Chelsea was so kind and helpful throughout this entire process! She walked me through every step of my auto insurance quote & policy, and they also have incredible rates."

C Elliott

February 17, 2023

5  out of  5 rating by C Elliott
"Jennifer is so personable and she knows what she's doing. Great person to work with!"

Quandra Washington

February 16, 2023

5  out of  5 rating by Quandra Washington
"Cheslea is amazing! She answered all my questions and helped me to understand my policy. Cheslea is your go to person for your insurance needs. Go see her!"

Jennifer Mashburn

February 4, 2023

5  out of  5 rating by Jennifer Mashburn
"Chelsea was really nice, professional and u understanding of our needs. She was quick and easy to work with. Thank you!"

Janet Saltz

February 4, 2023

5  out of  5 rating by Janet Saltz
"I have been working with Scott Contreras at State Farm for a new auto policy. He has been so professional and quick to answer all my questions!"

Mary Frank

February 1, 2023

5  out of  5 rating by Mary Frank
"Amanda was very thorough and personable while helping me with my claim."

Jacob Brown

January 31, 2023

5  out of  5 rating by Jacob Brown
"My agent Chelsea Whitlock has done an amazing job at making sure I receive safe reliable courage. When I need something or have question about my coverage I know that I can rely on her. Thank you Chelsea!"

RaeJean González

January 6, 2023

5  out of  5 rating by RaeJean González
"Jennifer was so helpful today! Keep up the good work State Farm 🤍"

Stephanie Vandermeer

January 2, 2023

5  out of  5 rating by Stephanie Vandermeer
"Chelsea Whitlock was most helpful, easy to talk to and very knowledgeable. She made the entire process run smoothly. Would highly recommend her!"

Timothy Wier

December 19, 2022

5  out of  5 rating by Timothy Wier
"Very helpful people. Saved me a lot of money."

Analisa Naranjo

November 30, 2022

5  out of  5 rating by Analisa Naranjo
"Just recently moved and Jenn was so helpful with setting up my insurance! Wonderful service!!!"

Hugo Carvajal

November 10, 2022

5  out of  5 rating by Hugo Carvajal
"Chelsea was terrific during our entire process of changing to State Farm. Knowledgeable and attentive in meeting our needs and adapting to our changing dynamics. Truly wonderful to work with!"

Gina Burgess

October 26, 2022

5  out of  5 rating by Gina Burgess
"Chelsea helped us set up our automobile insurance - she was very friendly, helpful and saved us money!"

Elias Valenzuela

September 29, 2022

5  out of  5 rating by Elias Valenzuela
"She was extremely helpful and very prompt with her service when I got lost. She did an amazing job, very satisfied customer!"

Sarah Williams

September 8, 2022

5  out of  5 rating by Sarah Williams
"We love this office! They are amazing, and Chelsea is a delight! We appreciate the ease of doing business here and the great communication."

Andrea Eddy

August 5, 2022

5  out of  5 rating by Andrea Eddy
"We have recently switched to this agency from years with AAA, and are so thrilled with our service. We had a complicated situation that Jennifer and Scott just helped us with, they literally changed a young man’s life with their dedication and diligence. So appreciated! Bravo!"

Kevin Kane

August 4, 2022

5  out of  5 rating by Kevin Kane
"As a long time State Farm customer moving into the area, Scott and the team at the Spring Branch office were very helpful. They are responsive, knowledgeable, and helped make this a smooth transition for us."

Alejandra Sanchez

August 2, 2022

5  out of  5 rating by Alejandra Sanchez
"When I was interested to have my insurance with State Fam, I had Naomi Truijo guide me the best way possible. With the effective information and best options she provided for me, I was able to choose the best option! When I have questions and doubts I simply knew I can contact her. She responds right away and helps me with anything I need, she has always been kind and patient. This is definitely the type of workers needed in this field when looking for the right car/life insurance. I know that if I need anything in the future I can just simple get a hold of her with no stress. She’s awesome!!"

Angelica Salinas

July 28, 2022

1  out of  5 rating by Angelica Salinas
"Total trash!!!! Incompetent and unprofessional. And rude. And I wish I could rate 0 stars but as we all know that is not possible. I was sold a policy for x amount of money 3 for a full 6 month policy. I paid in full and 3 weeks later I was told I needed to pay extra 800+ dollars to finish my 6 month policy. I called and called and the guy who sold me the policy didn't work there anymore so Megan "helped" well when I explained what happened I canceled my policy and I expected half of my full payment and guess what? I just received a slap in my face over the mail for 200 dollars when I was supposed to get back close to 700 dollars. I really hope that state farm customer service can help."

Rodrigo Cordero

July 20, 2022

1  out of  5 rating by Rodrigo Cordero
"Worst service ever you have absolutely lost me as a client thanks to the worst service and worst customer service I have ever dealt with late please I would ever recommend to anyone to get insured"

Nikki Taliaferro

July 8, 2022

5  out of  5 rating by Nikki Taliaferro
"I am grateful to have Jennifer working with me during an especially stressful point in life. She truly has a kind heart and a positive attitude. I appreciate her attention to detail when helping me sort through life's transitions."