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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jami Carr

May 28, 2026

5  out of  5
rating by Jami Carr
"Michaela was professional and prompt. Highly Recommend."
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Todd Stirm

May 28, 2026

5  out of  5
rating by Todd Stirm
"Michaela Borges, was very friendly, knowledgeable, and helpful with switching my policy. Will definitely ask for her the next time I have any questions!"
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linda briseno

May 26, 2026

5  out of  5
rating by linda briseno
"Lori was great help in fact awesome I felt she really cared and helped me I was bee very satisfied with all she did"
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Glen Wayman

May 23, 2026

5  out of  5
rating by Glen Wayman
"Always so helpful. After 20 years of coverage, my confidence in Jeremy Fuller State Farm and staff is strong as ever. Thank you Amber for helping with my latest policy upgrades!"
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Matthew Baker

May 20, 2026

5  out of  5
rating by Matthew Baker
"Amber provided excellent customer service. She was professional, responsive, and took the time to explain everything clearly. She made the entire process of adding a new vehicle to our policy easy and stress-free. Truly appreciate her help and highly recommend working with her!"
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Lauren Owen

May 20, 2026

5  out of  5
rating by Lauren Owen
"Amber Michalski has always been so helpful! Meets each interaction with great knowledge and a smile!"
We responded:
"Thank you, Lauren, for the 5 star review!"
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Tish Perez

May 19, 2026

5  out of  5
rating by Tish Perez
"I needed a document that my bank requested and Sylvia took care of it immediately. She was so very helpful!! Thanks for your great customer service!!"
We responded:
"Tish, thank you for the 5 star review! It's out pleasure to provide great customer service to our customers!"
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Douglas Koop

May 18, 2026

5  out of  5
rating by Douglas Koop
"Very friendly service. Easy to deal with and everyone seems to know what they are doing. Megan and Amber are quick to respond."
We responded:
"Thank you, Douglas, for the 5 star review and wonderful feedback for Maegan and Amber!"
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Jeramie Lamie

May 18, 2026

5  out of  5
rating by Jeramie Lamie
"Amber is always so helpful and one of the nicest people to talk to on the phone."
We responded:
"Thank you, Jeramie, for the 5 star review! We are thrilled Amber was able to help!"
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Kalinshea Briscoe

May 18, 2026

5  out of  5
rating by Kalinshea Briscoe
"She’s great and very helpful."
We responded:
"Thank you, Kalinshea, for the 5 star review!"
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Dan DeLallo

May 15, 2026

5  out of  5
rating by Dan DeLallo
"Very helpful and patient in explaining all options in coverage. Highly recommended"
We responded:
"Thank you, Dan, for the 5 star review and wonderful feedback!"
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J B

May 14, 2026

5  out of  5
rating by J B
"Mikaela Tong was very helpful and friendly. She assisted me with my concerns and took the time to listen with care. Thank you Mikaela I truly appreciate the customer service."
We responded:
"Thank you, JB, for the 5 star review! It means a lot to the team!"
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Brenda Dennis

May 13, 2026

5  out of  5
rating by Brenda Dennis
"Ben White was extremely thorough and knowledgeable answering all my questions regarding my home insurance policy renewal and car insurance policy renewal. He was very personable and easy to talk with."
We responded:
"Thank you, Brenda, for the wonderful review and 5 stars!"
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Lesley Pedde

May 13, 2026

5  out of  5
rating by Lesley Pedde
"Prompt response to my questions. Very pleasant encounter."
We responded:
"Lesley, thank you for the 5 star review!"
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Court van Sickler

May 11, 2026

5  out of  5
rating by Court van Sickler
"We were greeted with friendly smiles, and Ben met with us immediately. Ben covered all our insurance coverages, and explained areas for improvement and cost savings."
We responded:
"Court, Thank you so much for the 5 star review and great feedback for Ben!"
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Michelle Savage

May 11, 2026

5  out of  5
rating by Michelle Savage
"Great customer service. Amber is amazing."
We responded:
"Thank you, Michelle, for the 5 star review!"
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Katy Blakeley

May 11, 2026

5  out of  5
rating by Katy Blakeley
"Thank you Amber Michalski you are AMAZING!!!!! She was so kind and sweet on the phone and I really appreciate her for her quick help and response. I have loved this office and its because they have such kind customer service reps like her!!! Thank you again. you rock!!"
We responded:
"Thank you, Katy, for the wonderful review! We appreciate your kind words for Amber and the office!"
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Court van Sickler

May 11, 2026

4  out of  5
rating by Court van Sickler
"We visited the New Braunfels office and were greeted with a friendly smile, and Ben met us immediately. We chatted about, and he made suggestions for, our all insurances, then gave us a tour of the office, where we met the team. Would recommend this team."
We responded:
"Thank you, Court, for the great review!"
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Joyce Meier

May 8, 2026

5  out of  5
rating by Joyce Meier
"Jake Montag explained all options of the types of insurance we wanted and answered all of our questions as being first time customers. We were very pleased with our in person visit with State Farm."
We responded:
"Joyce, thank you so much for the 5 star review and wonderful feedback for Jake!"
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jacklyn schumann

May 7, 2026

5  out of  5
rating by jacklyn schumann
"Ben was amazing!! Made my change of address and new policy update so easy!"
We responded:
"Jacklyn, thank you so much for the 5 star review!"
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Walter Peters

May 7, 2026

5  out of  5
rating by Walter Peters
"I'm pretty excited about your exelente. Customer service. Have a wonderful day. ( Blessings 🙏 )"
We responded:
"Thank you, Walter, for the kind words and great review!"
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Terry&Becky McCoy

May 6, 2026

5  out of  5
rating by Terry&Becky McCoy
"We weren't too sure how useful a policy review would be, but Ben White did a great job! He answered all of our questions thoroughly and completely, and we feel more confident that our insurance needs are being met. We highly recommend Ben!"
We responded:
"Thank you, Terry and Becky, for taking the time to give us and Ben a 5 star review! We really appreciate it!"
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Felicia Williams

May 5, 2026

5  out of  5
rating by Felicia Williams
"I spoke to someone else about getting my documents sent via email last week and when I realized I didn’t get them, I called again today. Mikaela was quick to take care of me and I got the information that I needed that day. Thank y’all so much!"
We responded:
"Felicia, thank you so much for the 5 star review and kind words for Mikaela! "
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Kathy Garner

April 30, 2026

5  out of  5
rating by Kathy Garner
"I was very pleased with the assistance that Amber Michaiski customer Service Representative gave me to update my account and made sure that the changes were accepted and that my payments would be automatically deducted each month."
We responded:
"Thank you, Kathy, for the 5 star review! We love that Amber was so helpful!"
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Charlyne Smith

April 30, 2026

5  out of  5
rating by Charlyne Smith
"Michaela is simply the best. She has always been helpful for our family. As we have been members of State Farm family for a long time. Thank you Michaela."
We responded:
"Thank you, Charlyne, for the wonderful review!"